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International Shipping Info

Eliel gear is custom made and shipped from San Diego, California. Most orders ship within the same business day when placed before 1pm PST. For new collections or limited edition pieces please allow two to three business days for order processing.

Do I need to pay duties, VAT or taxes? 

The person receiving a shipment is obliged to pay any associated Duty and VAT. Your local government may contact you for payment prior to receiving the gear. Local duties, VAT or taxes are not paid at checkout. Please be sure to include the proper phone number and email address during checkout to ensure your local government can get hold of you for any further processing once the shipment arrives in your country.

How much does international shipping cost? 

International orders over $150 qualify for free FedEx Economy shipping in the following regions: Australia, European Union, Canada, Mexico, and Central America. If your shipping designation falls outside of the listed shipping regions, you will be required to pay for shipping. Live international rates will be provided at checkout to receive the current shipping charge based on your order and order destination.


Please note that in addition to any shipping charges you will be responsible for Customs/Duty fees associated with receiving your package. These costs are set by the destination country and are the sole responsibility of the package recipient to pay. You will be contacted by your local government with these fees once it has arrived in their offices. If you have any questions regarding shipping charges or post purchase duties and taxes, please contact our customer support.


Please note custom team orders do not qualify for free shipping.

How long will it take my package to arrive? 

Depending on location you will be presented with two shipping options to select from:
FedEx International Economy which takes 4 business days
FedEx International Priority which takes 2 business days.

Please note delivery may take longer if your package is held at customs.

Signature may be required

Note that orders with a total value over $800 the customer will be required to sign for the package via FedEx. Many other orders will also be required to sign for the package, this varies by final destination. 

FedEx Rates

FedEx rates may change at any time. The most up to date rates will be displayed during the checkout process. 

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