Customer Service FAQs

How Do I Make a Return?

Check out our online returns page to make a return.

Contact Us

Our Customer Service Team is ready to help you with all of your cycling apparel questions. Call / Text / Chat / Email, we are here to help. 

Operating Hours: Monday - Friday 8:30am - 5:00pm PST
Customer Service: +1 858-704-6412
Email: orders@elielcycling.com
Custom Sales: custom@elielcycling.com
Chat: Monday - Friday 9:00am - 4:30pm PST

For customers calling, please note that our Customer Service is only available in English
Please note: Normal carrier rates apply to calls placed from outside of the USA